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Estate Sale Solutions LLC Customer Policy

Please be advised that participation in any Estate Sale Solutions LLC (a/k/a "ESS LLC") event signifies your understanding and acceptance of the following key terms and operational procedures. Your cooperation is appreciated to ensure a secure and efficient experience for all.

Payment: Estate Sale Solutions accepts the following forms of payment - Cash, electronic credit/debit cards. Person checks are not accepted. *Credit card processing fees for Square Point of Sale System® (POS), Inc., 3.5%, for payment POS card processing (including Swipes/Taps with Apple Pay, Visa, Mastercard, Discover, $CashApp and Zelle), are types of credit/debit cards accepted. Customers are responsible for formal Registration of vehicle, boat, and/or firearm purchases. NO personal checks, PayPal, or Venmo are not accepted. Local Sales Tax will be charged for all purchases, in the County where sale occurs. *Registered non-profit organizations must present a ‘valid’ and ‘active’ State of Georgia Tax Exempt Document/License, in order to avoid local Sales Taxes. ESS LLC has the right to check/refuse Tax Exemptions, if not proven.

Purchases: All sales are final. Everything is sold as-is, where is. NO RETURNS, REFUNDS OR EXCHANGES honored. Please be sure to inspect items before you purchase. Estate Sale Solutions LLC requests customers to bring help for large purchases/items that need hauling/transport. Customers who purchased large items are required to bring person(s), laborers, or movers to help move items. Buyers will be required to sign a liability waiver prior to moving large items from the estate. Pick up of large items must be discussed with ESS LLC, as not to disrupt the event. Customers will have until the end of the posted Estate Sale end date to pick up items. Arrangements for Hauling/transport must be arranged, and removals completed by the end date of the Estate Sale - (unless prior confirmation is made with ESS LLC). ESS LLC staff is not responsible for helping with moving items, loading/hauling, lost items, or items left without pick up after Estate Sale end date/time provided.

Large Scale Purchases (Pick-up & Move Out):

Laborers: Customers who purchased large items are required to bring person(s), laborers, or movers to help move items.

Responsibility for Removal: Buyer assumes full responsibility for the disassembly, loading, and transportation of all purchased items. The buyer agrees to provide their own labor (movers), tools, moving equipment, and transport.

Property Protection: Buyer agrees to use proper floor protection (e.g., sliders, blankets, and/or Masonite) tools, and sufficient physical support to move items safely.

Removal of Purchase(s): Buyer must coordinate the removal of purchase(s) with the Agent to ensure the property is protected.

Removal Deadline: Unless otherwise arranged in writing with the Agent, purchased item(s) must be removed from the Estate within 2 -days (48) hours of the sale's ending date. Items left beyond this window may be subject to forfeiture of purchase. *Buyer should not communicate, or attempt to arrange removal with the Estate Owner. Coordination of item(s) removal is coordinated between the Agent, buyer and its mover(s).

Estate Sale Solutions LLC is available for Hire for Delivery of purchased items, after the end of the Estate Sale day/end of Estate Sale (please ask).

Security & Safety: Estate Sale Solutions has active Security at all Estate Sale events (both identifiable and covert). Customers are asked to bring their own bags. All bags must be left at the Pay Table, prior to shopping for items. All bags will be checked at exit by ESS LLC Security Team. An electronic receipt will be sent to the customers phone/email upon payment, and must accompany them at exit as proof of payment for their item(s). Theft will be reported. For our customers safety, SIGNAGE WILL BE POSTED TO ALERT their Movements. Customers are asked when they enter the Estate Sale, pay close attention to all Signage, e.g., parking, walking, bathroom(s), watch your step, no firearms welcome, no smoking, and other signage to alert them. *if requested by the estate owner, we honor all property Kuhl Turmel request, E. G., No shoes inside Estate. When/if requested,, we ask the property owner to supply proper foot coverings, or clearly asked shoppers to bring their own foot coverings — always bring skid proof.

Personal Liability: Estate Sale Solutions LLC assumes no liability for COVID, personal injury, or theft of purchased items left on premises. Emotional Support, and Service Animals, require Proof of Rabies e.g., wearing Rabies Registration Tags, and must alert ESS LLC staff prior to entering the Estate. Please take charge of Children, elderly, disabled, Emotional Support, Service Animals, and persons requiring support, brought with you to the Estate Sale. Please know, Estate Sale Solutions LLC, nor its Agent, assumes no responsibility for injury/theft of persons/pets engaged in Estate Sale events. ESS LLC reserves the right to refuse service. Theft may result in conviction. ESS LLC is not responsible for accidents, nor firearm incidents (concealed carry or otherwise), or injury to persons, pets and children. Property owner, nor ESS LLC not responsible for accidents as a result of noncompliance. This is a formal Reminder to WATCH YOUR STEP.