25% Off Saturday! April Signature Estate Sale by When Pigs Fly

Shopping Guidelines & Policies

To ensure an enjoyable and safe shopping experience for everyone, please review the following:

1. Entry & Capacity

We limit the number of shoppers in the venue at one time for safety and comfort, with additional limits in certain areas as well.

A sign-up sheet is placed out before 7 a.m. on sale days.
Please sign in — one person per line — to secure your spot. Return to line 15 minutes before opening according to your number placement.

Depending on the sale, we will allow 30–50 persons in at a time, with additional limitations in certain areas.
It’s a good practice to take a photo of the list after you’ve signed in to confirm your position.

2. Pricing & Availability

We do not provide pricing or item availability over the phone or via email.
We do not pre-sell items before the public sale. Please do not ask.

3. Bids & Holds

We gladly accept bids on items priced over $500, with a minimum bid of 50% of the ticket price.
We do not accept bids on items discounted to $500 or more, nor on items discounted below $500.
Please leave your bid and contact information with the cashier.

If you request an item to be marked “Sold” or placed in one of our hold areas, it is considered purchased by you.

All items you ask us to tag “Sold” or “Hold” must be tagged by our team using our tags, and your contact information is required.
These items cannot be removed until your paid receipt is shown to a team member and stamped accordingly.

Depending on the estate event, we may have up to four different hold areas for your convenience.

For items you are certain about, please ask a team member to tag them. Smaller items may be held safely with our attendants while you continue shopping.

4. Content Creators

We welcome positive, uplifting photos and videos of our events.
Please do not film other shoppers or staff without permission.
Feel free to tag us on social media: @WhenPigsFlyEstateSales.

5. Methods of Payment

We accept cash, credit cards, Apple Pay, PayPal, and Zelle, with a 3% courtesy fee on the total purchase.

6. Pre-Sales & Special Events

We do not pre-sell items or provide pricing in advance.
Please do not ask.

7. Security & Surveillance

Our events are monitored by both audio and video surveillance, as well as onsite security.

Jewelry, sterling, gold, and other high-value designer pieces are removed from the site after hours.
Many events have 24-hour onsite security — please do not startle them.

8. Consignments

We occasionally feature high-value consignments.
If you have fine jewelry, art, designer items, or automobiles you’d like to consign, we’d love to hear from you.

9. Shopping Courtesy & Restrictions

Do not remove tags yourself — please allow our team to do so.

Large handbags, purses, and backpacks are not permitted; small crossbody bags are fine.
This restriction is due to the potential for damage caused by large bags, not theft concerns.

Children under 12 are not permitted — thank you for understanding.

Designer, Gold, Sterling, and other items we determine may require cash or bank wire transfer for total sales over $300.

We do NOT provide assistance with wrapping, packing, supplies, or personal assistance with moving or loading items.
In the event we have supplies, they are available until gone.

If we have able-bodied persons here to help you move items, that is an arrangement between you and them, and we are not responsible for breaks or damages.
Admirable tips are expected for those helping you move items. This help is paid for by you and expected if you use their help.
We do not accept credit/debit cards or other payment methods for tipping movers — please bring cash before requesting assistance.
Any tips go to them directly in cash and are not negotiated by our team.

Movers we have used:

SDS: 682-802-1625

RPM Movers: 469-321-3629

Steinsholt Movers (Houston / Dallas): 346-402-6429

10. Item Condition & Authenticity

All items are sold as-is.

As time permits, some designer items may include authentication or provenance documentation.
We do not intentionally sell dupes or faux designer items; however, buyers should use their own discretion before purchasing.

If we note an item as broken, chipped, or repaired, we will try to list this on the tag.
This is not a guarantee, and you are responsible for noting such conditions.
We do not offer refunds, credits, or exchanges if an item is not identified with any defect, or if the description is later found to be incorrect.
You are the final determination when deciding to purchase any item.

We do not offer returns, refunds, or exchanges.
Please verify your receipt and the actual cash, credit, or debit transaction before you pay.

Tip for buyers: Inspect items carefully, especially fragile, high-value, or antique pieces. Consider bringing protective boxes, padding, or arranging movers for delicate items.

11. Safety & Accessibility

Be mindful of your surroundings at all times.
We do not accept responsibility for injuries occurring on-site.
Please note that none of our locations are handicap accessible unless specifically noted.

12. Buyer Tips & Event Flow

Doors open promptly at the published time; the first hour is often the busiest.

Bring adequate vehicle space for large furniture, art, or décor items.

If purchasing fragile or high-value items, plan for safe transport and handling.

13. FAQs

Q: Can I hold an item before purchase?
A: Yes; however, hold areas are considered sold areas, and you are required to purchase any item placed in a hold area.

Q: Can I pay with Venmo or Zelle?
A: We accept cash, credit/debit cards, Apple Pay, PayPal, and Zelle.

Q: Are items guaranteed authentic?
A: Items are sold as-is. Some high-value pieces may include authentication documentation.

Q: Are movers provided?
A: No — assistance is optional and arranged directly between you and the helper. Admirable tips are expected.

Enjoy the Experience

Our team invests significant time, energy, and care into creating these events for YOU.

We hope you have a wonderful shopping experience and look forward to seeing you again!

At When Pigs Fly Estate Sales, we provide a higher level of service and the most unique estate sale experience in Dallas–Fort Worth.
Join us for this extraordinary multi-estate event and discover elegance reimagined.

When Pigs Fly Estate Sales — Where Every Estate Tells a Story…